ContentDown help

A download does not start

Once media is found, the browser still controls the final save interaction.

What to check

Check whether the browser blocked a download or opened media in a new tab.

On mobile, look for the browser's save, download or share action.

Retry the result if its temporary download link has expired.

What happens after media is found

Finding media and saving it are separate steps. Your browser handles the final download, so the file may appear in Downloads, open in a new tab, or require a save action depending on device and settings.

Temporary download links may expire. If you waited a long time after resolving a post, submit the URL again to generate a fresh result.

Practical checks

Desktop: check your browser’s download indicator and Downloads folder.
Mobile: check the share/save action and the device’s Files or Downloads app.
If a media file opens in a tab, use the browser’s supported Save or Download action.

If the problem persists, contact support@contentdown.app and include the platform and a description of the error. Do not send account passwords or private credentials.